Withdrawal

RIGHT OF WITHDRAWAL

The Customer has 10 (ten) days from the original date of delivery to exercise its right to withdraw the purchasing contract and return the product.

To exercise this right the customer has to:

  1. inform CLOVER of its decision by e-mail to customercare@clover.it before to return the product;
  2. answer to CLOVER’s questions intended to verify if there are misunderstandings or incorrect use of the product in order to avoid vain expenses for both parties;
  3. return the product, free of charges for CLOVER. The product has to be in the original package complete with all accessories and documentation, putting inside the parcel the authorisation-mail received by CLOVER.

The right to withdrawal will fall down in case the product has been used before to be returned or presents any damages.
CLOVER will confirm within the 15 days from receiving the returned product, according to the methods described above, the acceptation of the returned product and will reimburse the UNIT-PRICE of that product, by crediting the amount to the Customer’s bank account or credit card.
In case CLOVER doesn’t accept the returned product because it has been used or because it is not complete of all it accessories and documentation or because the returned product arrived with damages that does not permit CLOVER to resell it as new, CLOVER will send back that product to the customer claiming the prepayment of the complete shipping cost.
In case of purchases destined outside of the EEC free custom territories, the Customer has to pay for any custom duties where claimed and CLOVER will not accept as return any goods for which CLOVER is claimed to pay for custom duties and take no responsibility for the goods left uncleared in Customs as returned products.

EXCHANGING OF SIZE

In the event that the Customer wishes to exchange a product for a different size, the Customer is required to:

  1. inform CLOVER of its wish by e-mail to customercare@clover.it before to return the product within the 10 days from the original date of delivery;
  2. answer to CLOVER’s questions intended to verify if there are misunderstandings or incorrect use of the product in order to avoid vain expenses for both parties;
  3. return the product, free of charges for CLOVER. The product has to be in the original package complete with all accessories and documentation, putting inside the parcel the authorisation-mail received by CLOVER.

Products that have been used or that present any damages cannot be accepted by CLOVER.
CLOVER will ship the product, if available, in the new size requested at no additional transport charge to the Customer in case that the transport fee is not exceeding the 10% of the price of the product which size is to be substituted. In case of purchases destined outside of the EEC free custom territories, the Customer has to pay any custom duties where claimed and CLOVER will not accept as return any goods for which CLOVER is claimed to pay for custom duties and take no responsibility for the goods left uncleared in Customs as returned products.

Clover IT Srl
Via Tezze di Cereda, 32
36073 Cornedo Vicentino – Italy
customercare@clover.it

CLOVER IT SRL è da sempre impegnata in attività di Ricerca e Sviluppo volte alla definizione, allo sviluppo e  all’ ingegnerizzazione relative a nuovi concetti di design, costruzioni tecniche, nonché sviluppo di nuovi materiali innovativi volti ad innovare le caratteristiche tecniche dei propri prodotti.

In ottemperanza agli adempimenti di trasparenza e pubblicità previsti ai sensi della Legge n. 124 del 4 agosto 2017 articolo 1 commi 125-129 (come sostituito dall’art. 35 del D.L. n. 34 del 30 aprile 2019) che ha imposto  a carico delle imprese l’obbligo di indicare sul proprio sito Internet “gli importi e le informazioni relativi a sovvenzioni, sussidi, vantaggi, contributi o aiuti, in denaro o in natura, non aventi carattere generale e privi di natura corrispettiva, retributiva o risarcitoria, agli stessi effettivamente erogati dalle pubbliche amministrazioni”, si riportano di seguito gli estremi dei relativi importi:

CLOVER IT SRL has always been engaged in R&D activities aimed at defining, developing and ‘engineering related to new design concepts, technical constructions, as well as development of new innovative materials aimed at innovating the technical characteristics of its products.

In compliance with the transparency and publicity requirements under Law no. 124 of August 4 2017 Article 1 paragraphs 125-129 (as replaced by Article 35 of Decree Law No. 34 of April 30, 2019), which imposed on companies to disclose on their website “amounts and information related to grants, subsidies, benefits, contributions or aid, in cash or in kind, not of a general nature and devoid of consideration, retributive or compensatory nature, to the same actually disbursed by the public administrations,” the details of the relevant amounts are given below: